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Steve Hanley, Director, Modules
and Systems, Dana Corporation
Nexprise Session: Collaborative
Value Chain Practices in the Automotive 2nd Century
Detroit Athletic Club
May 9, 2000
Dana Rolling Chassis™ Module and
Beyond: Getting More Value Out of the Supply Chain
with Large-Scale Modular Programs
Thank you very much for having me here this
morning. I’m very glad to be speaking to you about
an important topic for all of us here today –
getting more value out of the supply chain.
The automotive industry has seen a number of
trends in this area recently – including Tier 1
suppliers accepting responsibility for integration
on a global level. Talk about a tug on the supply
chain.
What I’d like to do this morning is take a look
at how modularity and systems integration has
impacted supply chain value. I’d like to begin
with some remarks about what the supply chain
already has to offer. Then, I’ll give you a little
self-serving commercial about Dana Corporation and
how we’ve made systems integration a major focus,
and talk about how the Rolling Chassis module and
some other recent modules and systems programs have
added value to the supply chain . Next, I’ll talk
about how we – and other suppliers – will need
to take our systems integration efforts to the next
level in order to meet the needs of our OEM
customers and end consumers.
Finally, I’ll discuss the role new technology
– particularly e-technology – will play in the
future of a value-added supply chain. And, although
I've been given plenty of time to talk with you this
morning about our industry’s value chain
practices, I'd like to keep my comments brief to
give us time to hear your opinions, questions and
comments.
When we talk about how we can all add value to
the supply chain, I’d like to take note that there’s
already a great deal of value there. Automotive
suppliers have made a tremendous amount of progress
over the last few years in squeezing out the waste,
increasing productivity and improving quality, all
of which have paid big dividends in terms of value.
In fact, it’s my theory that this is one of the
reasons the stock prices of suppliers hasn’t fared
as well as those in some other industries recently.
This chart, for example, compares the value of
Russell 1000 Growth stocks (which are mainly
technology stocks), and Russell 1000 Value stocks
(which are mainly industrial). They have maintained
similar value levels as far back as 1950, but
suddenly diverged starting in about 1996. Some
investors seem to think that we’ve wrung out about
as much value as is possible, and now we’re
destined for stagnation.
Obviously, I don’t agree with them. While we’ve
come a long way, there’s still more mountains to
climb – a lot of value we can add. The pressure is
on suppliers to prove it – to continue to increase
operating performance profitably. And I have to say
I think Dana is right in the forefront of pushing
the envelope in terms of increasing the worth of the
supply chain.
Before we jump into a discussion of the
strategies Dana has employed to better manage, and
add value to, the supply line, let me give a brief
overview of Dana.
Dana began in 1904 as the Spicer Manufacturing
Company. Clarence Spicer, our founder, invented the
first practical universal joint for automotive
applications.
Before that, cars and trucks used chains to
transfer power from the transmission to the wheels.
Today, 96 years later, Dana Corporation is one of
the world’s largest independent suppliers of
vehicle components - both for original equipment
manufacturers and the aftermarket. Over the years,
Dana has evolved into a truly global Fortune 500
company. Last year, we reported sales of $13.2
billion. We have more than 82,000 people at some 320
manufacturing facilities and 100 distribution points
in 33 countries.
We have 10 product areas that we consider
"core" to Dana. Most of what we
manufacture falls in the category of "under the
vehicle" products - such as axles, brakes,
driveshafts, and structural products - or
"under the hood" products, like fluid
systems, sealing products, filtration products, and
internal engine products.
Our core products are delivered to the customer
through seven market-focused strategic business
units, which have worldwide operational
responsibilities.
With this organizational structure, we are more
aligned with our customers and more agile in
responding to their needs.
Equally important, though, is the fact that our
business units can combine our core products in
order to provide our customers with complete modules
and systems, as opposed to single components. Now,
let me explain to you how we define the difference
at Dana. Whereas a component is a single part, it
can be expanded upon – it’s the basic building
block for a module or system. Our definition of a
module is an assembly of components that can be
placed into a vehicle as one unit. A system may or
may not be delivered as a module. It is simply the
totality of components, interfaces and software that
provides one of the key functions of the vehicle.
The movement to modules and systems is even more
apparent now than ever throughout the industry and
around the globe. As many of you may know, modular
subassembly is not a new phenomenon, in fact it’s
a practice nearly as old as the auto industry
itself. What is relatively new is the outsourcing of
module design, engineering and manufacture to
suppliers – and consequently, the modules and
systems expertise that OEMs are requiring of their
Tier 1 suppliers is rapidly becoming a more critical
element of the customer/supplier relationship. We
now see fully dressed axle modules, dashboard
modules, seating systems, suspension and driving
Faster times to market, improved quality, easier and
more efficient assembly, lower overall cost and
investment, cooperative efforts with our customers
to reduce NVH, and the need for just-in-time
delivery are just a few of the reasons for the
migration.
It is our experience that engineered modules and
systems can satisfy the industry's demands for
quality, cost competitiveness and faster response.
However, as demand changes, our approach to systems
integration needs to evolve as well, which I’ll
discuss in a few moments.
Dana Corporation applied its modules and systems
approach in the development of its innovative
Rolling Chassis module. Incorporating more than 200
components from 68 suppliers, mostly North
America-based, the Rolling Chassis module 16
includes the frame, front and rear axles, driveshaft,
suspension, steering gear, brakes, fuel tank, wiring
harness, fluid lines, wheels and tires.
This unique subassembly – which some have
called the ultimate module – is literally rolled
on its own wheels to the assembly line, where the
engine, transmission, body and other pieces are
assembled.
This module was created to help DaimlerChrysler
reduce its number of suppliers and lower its
inventory and investment in its Campo Largo, Brazil,
plant to manufacture the Dodge Dakota pickup truck.
The Rolling Chassis module, which accounts for more
than 25 percent of the Dodge Dakota and about 30
percent of its final cost before DaimlerChrysler
receives it, is built in sequence by Dana in 17
variations, then delivered just moments before being
mated with the engine and the truck body.
By taking on this larger-than-normal role, Dana
helped DaimlerChrysler reduce investments in plant
and inventory, and helped leverage local content
requirements.
We also helped get the product to the market
quicker – the whole project took less than a year
and a half from approval.
One of the reasons we were able to do this is
because of our presence in South America. While many
automotive suppliers are now getting into such
markets, Dana has been in places like Brazil,
Argentina and Venezuela for 30 and 40 years. And,
having a local modules and systems supplier has many
advantages for our OEM customers.
Along with increasing speed-to-market, it allows
our customers to have a sense of security. When the
South American market went through a dramatic
downturn last year, Dana was there to share the
burden with our South American customers, thereby
decreasing their risk.
Along with understanding the local marketplace,
Dana’s electronic data interchange system helped
to make the Rolling Chassis program a success for
DaimlerChrysler. Our system allows us to internally
track this module’s many components so there is
never a question as to status. Each component is
scanned into the system as it is readied for
subassembly.
The part coding is matched up with the Rolling
Chassis coding, which in this case is
DaimlerChrysler’s own Vehicle Identification
Number, already assigned to the module. This system
provides instant access to where the module is
during the assembly process – whenever Dana or
DaimlerChrysler needs it. And it makes component
traceability very accurate and very fast.
Another example of Dana’s modules and systems
approach can be seen in the front corner modules we
supply to General Motor’s subsidiary in Australia.
Dana utilized the knowledge it gained in developing
the unique Rolling
Chassis module </automotive/5600.html>
for the Dodge Dakota and numerous corner modules in
South America.
GM’s subsidiary in Australia, Holden Limited,
was seeking assistance from its suppliers, including
Dana, in reducing costly assembly steps while
improving the overall quality of the Holden
Commodore. We’re addressing these needs by
coordinating all sub-suppliers and managing
inventories for our front corner modules. These
modules include the knuckle, hub, strut, spring,
control arm and brake components.
Dana is employing its modules and systems concept
to provide the Holden plant with 100,000 independent
rear suspension modules and 200,000 front corner
modules annually.
The modules are being assembled at Dana's
facility in Adelaide, Australia, to provide
just-in-time delivery to the Holden assembly plant.
Additionally, by using our approach, Holden can
increase its manufacturing efficiency while
improving the Commodore’s quality.
We also have expanded our presence in Australia
and increased our business with other OEMs there.
For example, Dana is supplying independent rear
suspension drive systems for a future Ford vehicle
that will be manufactured in Australia. We have
taken our relationship with Ford to the next level
by helping them to develop this module.
In addition, Dana also will be responsible for
managing the supply chain in areas such as supplier
selection, logistics, engineering, testing, and
validation. This project truly allows us to expand
our capabilities and add value throughout the
process.
When you think about our industry just a few
years ago, it’s hard to believe that Dana would
ever be involved in such programs. But, our OEM
customers see a lot of value in utilizing the
expertise of top suppliers to engineer and deliver
completed modules such as I’ve mentioned, all
ready for just-in-time installation. They are
looking for partners that can bring those advantages
to the table, and that’s driving us to think
differently about how we provide value.
We’re working with our customers on more and
more of these engineered modules and integrated
systems. You’ll notice, by the way, that the
programs I’ve mentioned are all new. This really
makes sense for OEMs to begin utilizing their
supplier’s modules and systems expertise on new
platforms – platforms in which they haven’t
already invested in capital expenses, people and
training. They can begin fresh with a new platform.
29Also, the programs I mentioned all are
international. Here in the U.S., as you know,
carmakers have somewhat unique labor issues that so
far have discouraged widespread modular assembly.
However, I believe the near future will see
certain niche vehicles take advantage of all that
modules and systems suppliers can offer, and this
may lead the way for other platforms to follow. As
we all know, while platforms used to last some seven
or eight years or longer, that isn’t the case
today. Most platforms are only around four or five
years now, and OEMs have to work even harder to
recoup the costs involved in new model development.
I believe this will lead us to see more suppliers
offering systems integration, which I’ll talk
about further in a few moments.
With all this said, I’d like to take a closer
look at what’s next for modules and systems
suppliers. The auto industry is evolving at a rapid
pace, and it won’t be easy for everyone to keep
up. In fact, everyone won’t. While today Dana is
one of over 9,000 Tier I suppliers, we expect to be
one of only 150 Tier I suppliers by 2010. It takes a
great deal of money to survive in this industry –
and consolidation is eating up most of the smaller
suppliers. As the OEMs increasingly look to reduce
time-to-market by compressing the design and
manufacturing processes, many are asking suppliers
to assume an even larger role as systems
integrators.
While supplying modules has been an increased
responsibility for suppliers, I can tell you that
those of us who supply automakers with modules and
systems ain’t seen nothin’ yet.
Let me stop here and say that while increased
systems responsibility seems to be a trend for the
future, not all carmakers have "seen the
light," so to speak. Some are perfectly content
utilizing suppliers as just that – suppliers, not
integrators. I was reminded of this on a recent
visit to a Korean carmaker. They told me they really
could not understand why they should want a supplier
to provide them with integrated modules. They couldn’t
grasp the concept of why a supplier should do this.
As a company that’s dedicated to lean
manufacturing, this particular company sees
outsourcing complete systems as a step backward.
When they look at Dana, what they see is product,
when what we’re really offering in the area of
modules and systems is a service.
Many automotive suppliers, like Dana, are now
acting more as service providers, rather than
manufacturers of commodity automotive parts. Despite
what the carmaker I just described thought about us,
our customers aren’t giving up lean manufacturing
techniques so that we can solve their internal
manufacturing and assembly problems.
What Dana’s offering is innovation –
engineering solutions, new technologies, and cost
savings – in our areas of expertise,
under-the-vehicle and under-the-hood. At least we’d
better be if we want to stay ahead of the game.
At Dana, we’re continuously sharing
technologies across our divisions to come up with
new solutions for our customers. One example is our
unique magnetic-pulse welding process, which gives
us an edge in providing new flexibility for
customers in design and choice of materials.
Magnetic-pulse welding was developed for a
driveshaft application, but the technology was
shared with our structures division, and now, by
combining this process with our proprietary
hydroforming techniques, we can create a tubular
space frame, a series of structural members
assembled to create a skeletal system that supports
the interior systems as well as the exterior skin
and driveline components of a vehicle. By applying
what we’ve learned with the Dodge Dakota to this
future design, one day I’m sure I’ll be
announcing that Dana has developed the first Rolling
Space Frame.
Innovation -- in terms of new technologies -- is
important, but in the second automotive century
suppliers will need to be even more
forward-thinking. We will need to take modular
manufacturing a few steps further and be involved
much earlier in the process, working in partnership
with the customer to create new solutions, and add
new value, for each project we work on. We’ll need
to be at the forefront of systems integration,
working in design, development, testing and
analysis.
And, we already are headed in that direction. One
example is a recent agreement with a major OEM that
allows us to be involved up front at the very
beginning of a new vehicle design.
We’re not being told what parameters to meet
– we’re helping to set them. This new
partnership is allowing us to be strategic in our
global supply chain management practices. This is a
true partnership with our customer – we aren’t
restricted by previous drawings, preordained costs
or preconceived notions. This is true program and
modular management. We’re simply charged with
providing the best solution for this new vehicle.
What a concept.
I believe more and more OEMs will ask their
suppliers to get involved in this way, as a means of
seeking a completely optimized design.
According to a recent report by McKinsey &
Company, the increasing delegation of functional and
physical integration is creating a new role for
suppliers, that of an Integrated Partner. I’m
talking about integration with a capital
"I" here.
According McKinsey & Company there are three
paths to profitable growth for suppliers – all
paths leading toward becoming an integrated partner.
First, successful suppliers will need to expand
their roles and take on more work from their OEM
customers. The second path is one of innovation.
Today’s sophisticated cars, and tomorrow’s,
require more sophisticated technology.
And, finally, suppliers will need to be global
– not just by their distribution networks. The
suppliers that are left after all of the
consolidations in our industry will be
multinational.
According to the report, to survive automotive
suppliers will need to take on an expanded role to
serve their customers’ needs, and they must do so
on a global level. Excellence in operations is no
longer enough. Suppliers must have expertise in how
to improve the performance of their products, in the
assembly of parts into modules, and in the
integration of components into total solutions.
The three paths described by McKinsey &
Company – role expansion, innovation and
globalization – can be best demonstrated by a
conceptual cube. The three dimensions represent
potential value-adding activities of suppliers in
product development, assembly, and overall
integration. Suppliers slow to grow are in the lower
right corner at the front of the cube, while
faster-growing players achieve high performance on
all three levels.
These suppliers – like Dana – are focusing
heavily in all three areas. 41 In the area of
product development, we are focused on innovation
– bringing new technologies and new applications
to bear in all of our core product lines.
Of course, assembly contribution is a big factor
and Dana has taken on an active role in establishing
plants in close proximity to automakers’
facilities for this purpose.
Finally, and importantly, the integration of
components into modules and systems puts us into a
new competitive arena – one that exhibits a
supplier’s level of competence in a number of
areas.
Depending on a supplier’s involvement on each
of the three levels, they assume different strategic
positions. These positions range from commodity
supplier and component specialist to system
developer and integrated partner.
To be a true integrator with a capital
"I," you must offer the most extensive
spectrum of services. Integrated partners must be
experts in both physical and functional integration,
and also in assembly and logistics. We’re talking
about international forces that provide sound supply
chain management, a superb feel for the consumer and
a solid knowledge of the entire vehicle. These are
the suppliers that will be involved from the very
beginning of a vehicle’s conception. They’ll
take out as much cost as possible for the OEM by
providing the design, prototyping, vehicle dynamics
testing, and fine tuning. So far, I’ve talked
about Dana in terms of two very important ways of
adding to the value chain – being international
and becoming an integrator.
I’d like to talk about a third "I"
that helps us to do both of these things – the
Internet. Every company represented here today uses
the Internet for something other than e-mail. One of
the more useful tools we’re working to develop at
Dana is an extranet connection with our customers
and supply base. Currently dedicated connections,
like the EDI system for the Dakota Rolling Chassis I
described earlier, enables us – and our customers
– to track shipments, inventories, and orders.
However, to continue to be a true integrated partner
we’ll need to do this in real time, 24 hours a day
using the Internet.
We are continuing to develop this connection so
that one day, our customers can "look inside
our plants" – in a manner of speaking – to
see exactly where their programs and products are at
any time, day or night. It will be just a point and
click for the customer to follow modular subassembly
from subsupplier to integrator to carmaker. The
technology is there to do it, and if the world is
moving in the direction of the "five-day
car," we will have to do it.
E-commerce also will continue to have a
tremendous impact on our business, and on all
business in coming years. I believe that most of
these developments will help us to increase the
speed at which business is conducted. At Dana, we
recently announced an initiative to develop our own
unique global e-procurement system. This new
web-enabled system will allow Dana to manage our $8
billion in annual worldwide purchases more
efficiently. In fact, we plan on saving quite a bit
through this.
And, it's easy to see where the savings will come
from. A normal transaction might cost in the
neighborhood of $100 to complete once you figure in
paperwork and other time-consuming activities.
Compare that with a transaction made electronically
that might cost less than $10 to complete, and you
can see how valuable this initiative will be. In
addition to significantly reduced transaction
expenses, we anticipate other benefits.
These include better relationships with preferred
suppliers, consolidated information on supplier
performance, and reduced inventory requirements.
Dana was one of the first suppliers to undertake
this e-commerce initiative. Still, to help us expand
in this area, we’ve partnered with five other
major suppliers to conduct a joint study of
business-to-business Internet-enabled technologies.
Through these efforts, we each hope to improve
supply-chain management, support the e-business
efforts of our customers through collaborative
solutions, and reduce costs at all levels of our
value chains.
Delphi, Eaton, Motorola, TRW, and Valeo (VAL-e-o)
are working with us to address technology issues
facing the industry and identify
business-to-business technology solutions.
Our customers are also looking at these issues,
but we’re not in this to compete with our own
customers – we’re just getting ourselves up to
speed to allow for easier integration with our
customers. We hope to identify and implement
technology solutions at lower costs, resulting in
greater benefits and easier integration for everyone
involved.
It’s true – use of computer-based technology,
as well as the Internet, is increasing at speeds
never before seen in industry. And everyone is
trying to get on board before they are left in the
dust.
Now, if you’re sitting here today and your
company isn’t e-selling or buying – don’t
panic. While those in the forefront of e-commerce
have paved the way, those who think they are playing
catch-up will be able to reap the benefits of the
successes – and also learn from the failures. It
reminds me of the Y2K scare. When nothing happened
at the stroke of midnight, Chicken Little learned
the sky wasn’t really falling. I think the same
can be said for e-technology. While it’s a crucial
area for profitable suppliers, I don’t believe
your business will vanish if you’re not up and
running tomorrow. There’s a lot yet to be
developed and as long as suppliers are willing to
make the change to an electronically run business in
most every aspect, they still have time to get on
the boat before it leaves the pier.
Of course, there are still some things that can’t
be e-auctioned away. While e-commerce is growing
rapidly, and both OEMs and their suppliers are
scurrying to get up to speed, there are certain
aspects of the OEM-supplier relationship that just
can’t be bid online. It’s things like
engineering, integration, validation and technology
that will distinguish value-added suppliers in our
industry. These are the items that will separate the
commodity suppliers from the integrated partners.
And, I don’t think I have to tell you at which end
of the spectrum Dana wants to be.
As I said, I believe automotive suppliers have
already added a great deal of value to the supply
chain. However, our challenge for the future will be
to grow and adapt to our changing marketplace, where
speed-to-market will become even more crucial. Dana
already has made some serious changes in the way we
do business with our customers – just look at how
our modules and systems supply continues to grow.
This is really helping us to further develop
partnerships with our customers. Our Rolling Chassis
module for DaimlerChrysler and independent rear
suspension module for GM are only the beginning. I
also talked about true integration beginning with a
capital "I." I believe this is where the
major players will need to be to survive in the
future, to truly add the most value to the supply
line.
A true Integrated Partner will utilize a wide
range of competencies – including being Internet
savvy – to meet its customers needs. Being
international, a true Integrator, and on the
Internet – these three I’s are how suppliers
will ultimately further increase the worth of the
supply chain.
I'd like to thank you for joining me this morning
to discuss what I believe to be an important change
in the way we add value to the supply chain for our
customers. I can't think of a better or more
critical topic to discuss in a forum such as this,
which is focused on the 2nd century of the
automotive industry.
I truly appreciate your time, and now I'd really
like to open up the discussion to hear your opinions
and answer any questions.
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